- What information we collect about you
- What choices you have about your information
- How we use your information
- How and with whom we may share the information we have about you
- How we protect your information
- How to contact us with questions or concerns
Information Collected About You
We may collect “Personal Information” about you – such as your name, address, telephone number, email address or health information – in the following ways:
- When you register for or update an existing profile on our web site
- When you use certain interactive tools and services (e.g., the Weight-Loss Surgery Cost Calculator);
- When you sign-up for newsletters or other communications from MyBigLife;
- When you participate in an online survey; or
- When you provide personal information in a community area or other public forum.
We may collect “Non-Personal Information” – information that cannot be used to identify you – via Cookies, Web Beacons, MyBigLife mobile device applications and from external sources, even if you have not registered with or provided any Personal Information to MyBigLife.
Newsletters & Emails to You
You can unsubscribe from a newsletter by:
- Following the directions included at the bottom of the newsletter.
- Logging in to the MyBigLife Web Sites and unchecking the newsletters you no longer wish to receive under the “My Profile” section.
Community, Blogs and Other Public Forums
MyBigLife features several community areas and other public forums where users with similar interests or medical conditions can share information and support one another or where users can post questions for experts to answer. We also offer online discussions moderated by healthcare experts. Our communities are open to the public and should not be considered private.
Any information (including Personal Information) you share in any online community area including a forum, the MyBigLife Learning Center, or online discussion is by design open to the public and is not private. You should think carefully before posting any Personal Information in any public forum. What you post can be seen, disclosed to or collected by third parties and may be used by others in ways we cannot control or predict, including to contact you for unauthorized purposes. As with any public forum on any site, the information you post may also show up in third-party search engines.
If you mistakenly post Personal Information in our Community areas and would like it removed, you can send us an email to request that we remove it by using the Contact Us link on every page of the MyBigLife Web Site. In some cases, we may not be able to remove your Personal Information.
Emails You Send to MyBigLife
Even if you do not register with or provide any Personal Information to MyBigLife, we collect Non-Personal Information about your use of the MyBigLife Web Sites. “Non-Personal Information” means information that we cannot use to identify or contact you. We may also acquire Non-Personal Information about our users from external sources. While you may use some of the functionality of MyBigLife without registration, many of the specific tools and services on the MyBigLife Web Sites require that you register with MyBigLife.
Cookies and Web Beacons
Non-Personal Information Collected by Third Parties Not Acting on MyBigLife’s Behalf
What choices do I have?
Most browser software can be set to reject Cookies, and you can opt out of Cookies for several Ad Servers by visiting the Network Advertising Initiative gateway opt-out site.
Most browser software can be set to reject cookies. Most browsers offer instructions on how to reset the browser to reject cookies in the "Help" section of the toolbar. If you reject our cookies, certain functions and conveniences of the MyBigLife Web Site may not work properly, but you do not have to accept our cookies in order to productively use the Site. It is important to note that in order to use the opt-out services described below, such as the Network Advertising Initiative, you must not reject all cookies because these opt-out procedures work by placing cookies on your browser that enable these opt-out procedures to function. The “opt-out cookies” are placed, for example, in order to help prevent the placement of cookies used for the targeting of advertising.
We work with third-party ad networks to display advertising on our Site. Our ad network vendors use technologies to collect non-personally identifiable information about your activities on our web sites to provide you cookie-based targeted advertising based upon your browsing activity and your interests.
Updating/Removing Your Personal Information
If you have registered and desire to delete any of your Personal Information you have provided to us from our systems, please contact us using the contact information listed below. Upon your request, we will delete your Personal Information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to the MyBigLife Web Site from our servers.
Emails that MyBigLife sends with opportunities from MyBigLife or with offers or informational materials from MyBigLife on behalf of our sponsors will contain an opportunity to unsubscribe from additional emails of that type in the future from MyBigLife unless you resubscribe.
How Information Collected About You Is Used
We may use information we collect about you to:
- Administer your account
- Provide you with access to particular tools and services
- Respond to your inquiries and send you administrative communications
- Obtain your feedback on our sites and our offerings
- Statistically analyze user behavior and activity
- Provide you with more relevant content or advertising both on the MyBigLife Web Sites or on other web sites that you visit after you leave the MyBigLife Web Sites
- Conduct research and measurement activities
- Send you personalized emails or secure electronic messages pertaining to your health interests, including news, announcements, reminders and opportunities from MyBigLife
- Send you relevant offers and informational materials on behalf of our sponsors pertaining to your health interests
We may combine Personal and Non-Personal Information collected by MyBigLife about you, and may combine this information with information from external sources. Third parties may also use Non-Personal Information in order to display advertising that reflects the interests and preferences of our user community.
Research and Measurement Activities
Information that MyBigLife collects about you may be combined by MyBigLife with other information available to MyBigLife through third parties for research and measurement purposes, including measuring the effectiveness of content, advertising or programs. This information from other sources may include age, gender, demographic, geographic, personal interests, product purchase activity or other information. We may report aggregate information, which is not able to be identified back to an individual user of the MyBigLife Web Sites, to our current or prospective advertisers and other business partners. We do not sell or share any Personal Information with any third parties, except contractors performing services on our behalf who agree not to use this information received from us for any purpose other than performing services on our behalf.
With Whom Do We Share Your Information?
MyBigLife will not disclose any Personal Information about you unless specifically agreed to by you or:
- To comply with legal requirements, such as a law, regulation, search warrant, subpoena, or court order
- To our vendors and suppliers in the course of their provision of products or services to MyBigLife
- In the event of a corporate change in control resulting from, for example, a merger, a sale of assets, or bankruptcy
- In special cases, such as in response to a physical threat to you or others
MyBigLife does not make your Personal Information available to third parties for their marketing purposes.
Disclosures to MyBigLife Contractors
Disclosures to Third Party Web Sites
How Do We Secure and Retain Your Information?
We have put in place technical, physical, and administrative safeguards to protect the Personal Information that we collect.
We take reasonable security measures to protect the security of your Personal Information. Despite MyBigLife's efforts to protect your Personal Information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.
The security of your Personal Information is important to us. When you enter Personal Information (including personal health information in various tools on our website), we encrypt the transmission of that information or use SSL connections (Secure Socket Layer) technology.
We will retain your Personal Information as long as your account is active or needed to provide you services. At any time you can remove your Personal Information or instruct us to remove it, but you should be aware that it is not technologically possible to remove each and every record of the information you have provided to MyBigLife from our servers. MyBigLife tools that collect and store Personal Information allow you to correct, update or review information you have submitted by going back to the specific tool, logging-in and making the desired changes. We will also retain your Personal Information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.
We are committed to protecting the privacy of children. The MyBigLife Web Sites are not designed or intended to attract children under the age of 13. The MyBigLife Web Sites do not collect Personal Information from any person we actually know is under the age of 13.
You can also contact MyBigLife at:
1627 Main St, Third Floor
Kansas City, MO 64108
©2015 MyBigLife. All rights reserved.